Damages during a booking
If you notice any damage that you believe occurred during a car-sharing booking, you can easily report it through the mobile app's Help & Support Center with just a few clicks. This way, you can conveniently monitor insurance claims, compensation, and repair progress.
However, if the car has a more significant damage that requires a visit to the workshop, don't worry. We'll notify you, discuss the necessary repairs, provide you with information on alternative cars, and do our best to get you back on the road as quickly as possible.