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Help center for
car sharing
for lenders
For borrowers
Getting started
Is there a difference between setting prices for daily and hourly bookings?
When you shouldn't share.
Quality and cleanliness standards for you car
Can someone other than the borrower pick up and drive the car?
What if sharing exceeds my mileage per month?
Can I share more than one car at the same time?
Sending additional information to the borrower.
Managing bookings
How to manage your payout settings and billing information?
Late cancellations
Cancellation of a booking
Extending a booking
Earnings summary & Tax returns
Ending a booking
Returning a car with fuel
Can I get a receipt?
Insurance
What happens if the car gets damaged during a booking?
Can I opt out of Lynk & Co car sharing insurance?
What about roadside assistance?
Problems solving
How can I track an open support case?
What to do if you notice car damage when the car is returned?
Penalties and fines occurring during a booking.
What if my car is returned in a dirty state?
What if my car is returned to the wrong location or it’s late?
What if the car is stolen?
What if you have a dispute with the borrower?
